Privacy Policy

1. Information We Collect

We collect information that you provide directly to us, such as when you create an account, fill out a contact form, or communicate with our support team. This may include your name, email address, phone number, and organization details.

We also automatically collect certain information when you visit our site, including IP addresses, browser type, and usage patterns via cookies and similar tracking technologies.

2. Location Data Access, Collection, and Usage

Our application requests access to your device's location to provide core operational features. To ensure transparency, we comprehensively disclose how we handle this data:

• Access and Collection: We access and collect both coarse (network-based) and precise (GPS-based) location data from your device. Depending on your team's configuration, your granted permissions, and your active participation in events, we may collect this location data continuously in the background (even when the app is closed or not in use), as well as when the app is in the foreground.
• Usage: Your location data is used exclusively to facilitate real-time situational awareness and resource tracking. This allows your organization to view your current position on a live map, ensure safety during active incidents or events, and coordinate effectively.
• Disclosure and Advertising: We do not sell your location data to third parties, nor do we use it for targeted advertising. It is only shared transparently within your authorized organization as part of the application's primary function.
• Control and Pausing: You maintain control over your location tracking. Within the application, you can elect to temporarily pause location tracking for a chosen duration, granting you privacy when needed. Additionally, you have the ability to purge your location history.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services.
• Process transactions and send related information.
• Communicate with you about products, services, and events.
• Monitor and analyze trends, usage, and activities.
• Ensure compliance with legal requirements and audit standards.

4. Data Sharing and Disclosure

We do not sell your personal data. We may share information with third-party service providers (such as AWS for email) who perform services on our behalf, or when required by law.

5. Security

We implement enterprise-grade security measures to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal data, including the right to access, correct, or delete your information.

7. Contact Us

If you have any questions about this Privacy Policy, please use our contact form.